The protagonist of the story. At three years old, Elsa ran away to the North Mountain when she hurt Anna as a baby.
The deuteragonist. A princess of Arendelle, Anna grew up her entire life without knowing that Elsa was still alive.
An ice harvester. Kristoff met Elsa after the latter came back from the Spring Festival, which led to Elsa becoming attracted to him.
Baljós Dolosis of Weselton
The former Duke of Weselton and regent of Arendelle, also the main antagonist of the Snow Queen. Weselton intends to kill Anna and turn Arendelle into a democracy. He is later revealed to be a master of ice and snow who gave Elsa her powers.
The largest of the snowman but still being considered Olaf and Beatrix's "little" brother, Marshmallow isn't the most intelligent snowman, but he is stil a talented singer (being able to hit a powerful high F note) and piano player. This is one of, if not the only portrayal of the character to not be voiced by Paul Briggs.
The youngest prince of the Southern Isles, Hans is hired by Weselton to seduce, and kill, Anna. Hans is shown to sometimes be fed up of listening to Weselton's constant rambling about democracy.
Anna's best friend in Arendelle, and also the narrator from the beginning of the story. Padraic is sixteen years old, and is always supportive of Anna, usually being calm, kind, collected and more often than not a pacifist to Anna's reckless attitude.
Padraic's older sister. Alannah is seventeen years old and is always trying to stop Anna from doing something she believes to be illogical or stupid. Like Padraic and Anna, she still believes that Weselton is corrupt, though she often suggests less violent ways to solve the problem.
Originally known as Snowgie 0137, when Elsa creates Asle she unknowingly gives Andreas arms and the ability to speak. Though not so obvious at first, Andreas shares his "older siblings'" love of fun and havoc.
A wicked sorcerer who seeks vengeance against the royal family of Arendelle.
The conductor of Arendelle's royal musicians. He was the one who recommended that Anna and Padraic practice on his musicians during chapter seven. He is quite excitable and calls everyone "sir" or "ma'am"(even the snowmen)
The AI guardian of the Forbidden Troll Magic. After Ravius was banished, the crystal ball, along with Alvis, was supposedly destroyed, though Idun secretly kept it locked underground in Arendelle Castle.
Ravius' right-hand man/minion. Though he possesses a rough exterior, Ari is much kinder to enemies than his master.
An obnoxious female snowman created by Annika. Though she dislikes Elsa's snowmen, Olaf has an almost-obsessive crush on her.